FAQ
FAQ — Seaboxx
Everything you need to know about ordering and receiving your wines, champagnes, and spirits in Mauritius.
How to order
To place your order:
- Browse our products and select your items.
- Click Add to cart.
- Complete your order, with or without an account.
- Choose between delivery or Click & Collect.
- Proceed to secure payment.
- To change an order: contact us promptly via WhatsApp.
- Tracking: you will receive emails at each step.
- Click & Collect: pick up your order with no delivery fees.
Delivery
Free delivery on orders over Rs 3,500.
Delivery days:
- North: Monday and Tuesday
- West: Wednesday
- East: Thursday
- South: Friday
Details:
- Delivery times: 2 to 4 business days.
- Coverage: all of Mauritius.
- If you are not home: the delivery person will contact you.
- Damaged product: send us photos immediately.
Payment
We offer 100% secure payment options:
- Bank card (Visa / Mastercard)
- MCB Juice
- Blink
- MauCAS
- Bank deposit or transfer
- Security: all payments are protected.
- Bank deposit: processed after payment confirmation.
Products
- Advice: contact us on WhatsApp with any questions.
- Stock: updated in real time.
- Gifts / corporate: personalized offers available.
- Returns: view our policy or contact us directly.
Contact
Email: secretary@seaboxx.mu
WhatsApp: +230 5429 0113